I think I've had it about up to the ceiling with chirpy receptionist voices. Not that it's limited to receptionists. Oh, no. Wandering salesgirls who want to know if there's anything you need help finding today, or checkout girls who want to know if you found everything okay today. Girls at the register in restaurants who ask if that'll be all for me today, girls who answer the phones at my insurance company and tell me first that they have changed their policy on paying for my composite tooth fillings, refuse to engage in a discussion, and at the end thank me for choosing MetLife for my dental insurance needs and tell me to have a very nice day today.

(And why do they always tack 'today' onto the end of their sentences as if it might be possible they were talking about tomorrow, or next month, or 2054?)

I don't want to be sexist but there's just no guy equivalent. Not that there aren't annoying guys in these positions, but at least they're annoying in their own individual ways. Like the pompous guy in the shoe store, for example, who has become a running joke ever since I was trying on some Chacos and my feet are skinny so the straps were too long and dragged on the ground, and he said, "True Chaco enthusiasts, the ones who climb fourteeners, say that the strap dragging just won't make a difference. The soles are so rugged that you won't slip."

Ever since then, every time I have a problem with my Chacos (which I bought, by the way, from another store) it's, 'True Chaco enthusiasts don't mind when rocks get stuck in the rubber and scrape their feet!'... 'true Chaco enthusiasts know that the toe strap randomly tightening and cutting off circulation is just another wonderful feature that keeps your foot snug!'

I know that these positions are mind numbing and the way most people deal with that is to become robotic and detached. It must work for them, to just switch off their personality entirely and become an automaton until it's clock-out time. It's never worked for me. Even though I have to say the same thing into the phone approximately 20 times a day, I never say it the same way twice. It isn't a script. It's the answer to a question that some individual called up to ask, and they didn't call to ask the question to an automated answer machine. If you take the time to read the customer's mood, you can have a few laughs and make a temporary phone friend. I've done this. It makes the day brighter - it doesn't make it go longer - and it puts me in a better mood than chirping, 'Our service runs from 7AM to 10PM. Is there anything else I can help you with today? Thank you for calling the HOP and have a nice daaaay!'

Plus, I know most girls' voices aren't doll-like and squeaky naturally. No one sounds like that outside their job. But as soon as they put on their uniform, they become indistinguishable from one another. The salesgirl singsong. Almost as ubiquitous as the sorority girl smokers' rasp or the frat boy bellow, the tour group twitter or the ingratiating whine of an underling.

It's the sound of the absence of a person and the presence of a utility. Personhood has nothing to do with the goal of selling shirts, so it's phased out. I disagree with that conclusion, actually; for me personhood has a lot to do with the goal of selling. The most I've ever spent on clothes, and the happiest I've been in a clothes store, has been in a tall girls shop after having a friendly bitch-session with the two saleswomen about how clothing for women is woefully inadequately sized for anyone not between 5'3" and 5'7", and how clothing manufacturers seem to think that, say, '4' is a perfectly descriptive size tag for women, but men get to have their waist size and inseam size in inches and have a tag of, say, '32x34'. It had an effect on how much I spent, definitely. The products had to be good, obviously, but that conversation was the difference between one and two pairs of pants.

And being an automaton just contributes to this sprawling sense of automaton-ness you get when you spend a day out and about. Go to the coffeeshop and you'll find legions of people glued to laptops sipping drinks and ignoring each other, to the bank and you'll find a person behind the counter who has less personality than the ATMs, there solely to serve you, and it creates a strange sensation, reducing yourselves to 'one who wants to deposit money' and 'one who's there for the purpose of depositing your money'. Etc.

My local grocery store seems to be exempt from this, strangely enough. The woman behind the fish counter always shares her disapproval of the marinade I choose for my salmon, which I find funny. Someone's always ringing up something wrong or the scanner starts malfunctioning and the 'section leaders' know absolutely nothing about their section, to the point where the condiment guy didn't know what oyster sauce was, but I love it there and so does everyone in the neighborhood, because their food is great and organic and costs half as much as Whole Foods.
But me and my neighborhood must be the exception and everyone else must enjoy the automatons, because that's what businesses are choosing and so it must be turning profit. Maybe someone will need to explain that to me someday.